OEC Group is currently searching for a motivated and personable individual to join our Air Department. The desired candidate has prior experience in the Freight Forwarding industry. The Air Import Coordinator is primarily responsible for ensuring the proper and timely movement of freight and information, while complying with any internal and external requirements. In addition, developing and maintaining relationships with carriers, customers, and warehouses to guarantee the timely delivery of shipments.
Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. With headquarters located in Taipei, Taiwan, as well as regional headquarters in Los Angeles and branches throughout Asia, North America and Europe; OEC Group enjoys a strong position in a rapidly growing market. Our goals and ambition have helped us to become one of the emerging leaders in the logistics/importing industry.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Tracking, tracing, and updating the status of shipments on a daily basis.
Accurate and timely data entry into our system (FreightStream).
Effective communication with customers, vendors, other OEC offices, and co-workers through a high volume of e-mails, phone calls and verbal contact.
Monitoring of reports.
Accurate and timely billing to customers.
Providing customer service via email and telephone correspondence to address customer questions and concerns.
Maintaining strong and effective relationships with vendors (airlines, trucking companies, etc.).
Meet key performance indicators to support the department, branch, product and overall company goals.
Must have the desire to understand the operational process flow and constantly seeking improved ways for efficiency.
Reporting workflow progress to Management on a frequent basis.
The Air Import Coordinator will be scheduled to attend mandatory training classes as needed.
Must be able to work on Sundays, based on a rotational schedule.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate's degree or relevant work experience.
After completing a standard 90 day probationary period the employee is granted a full benefits package. This includes:Full Health Insurance Premium (Medical, Dental, and Vision), Life, and AD&D Coverage; 401K; Vacation/Personal Days; Annual performance review and opportunity for salary adjustment; Annual bonus determined by overall performance after 1 full year of employment.
OEC Group is an Equal Opportunity Employer